Beans
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  • 🚀Getting Started
  • Members
    • Add a member
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    • Custom fields
      • Custom fields on registration
  • rewards
    • Rules
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      • Facebook Page Like
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      • Refer a friend
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      • Inactivity
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    • Tiers
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      • Redeem points
      • Pending Debits
      • Redemption rate
      • Redemption conditions
      • Buy products with points
      • Redemption issues
    • FAQ
      • How are loyalty revenues generated?
      • Adding Custom CSS
      • Disable checkout auto-redirect
      • Enrollment of customers in the rewards program
      • Why do rules have minimum points?
      • Loyalty points calculation
  • Referrals
    • Getting started
    • Rules
      • Accept Invitation
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    • Display
      • Link your referral page to your Shopify store.
      • Link your referral page to your Woocommerce store.
    • Conditions
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    • FAQ
      • Adding Custom CSS
      • Why registration is enforced for referrals.
      • Can Bamboo be used for affiliate marketing?
      • How to test Bamboo?
  • Emails
    • Rules
      • Loyalty â–¸ Welcome
      • Loyalty â–¸ Balance reminder
      • Loyalty â–¸ New transaction
      • Loyalty â–¸ Post-purchase invitation
      • Referral â–¸ Invitation
      • Referral â–¸ Referrer reward
      • Referral â–¸ Friend reward
    • Campaigns
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    • FAQ
      • Replacement tags
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      • Gmail's warning messages
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  • INTEGRATIONS
    • Getting Started with Integrations
    • Shopify
      • Referencing Shopify pages
      • Enable customer accounts
      • Template Migration
      • Shopify OS 2.0
      • Using discount codes with redemption
      • Shopify POS
      • Shopify Limitations
      • Uninstallation
      • Shopify customers tags
    • Woocommerce
      • Account Synchronization
      • Referencing WooCommerce pages
      • Setting up permalinks
      • Edit Beans pages
      • Updating your shop domain
      • Manually Installing Beans
      • Reset and reconnect
      • Caching issues
      • Connection Issues
    • Facebook Integration
    • Judge.me Integration
    • Mailchimp Integration
    • Omnisend Integration
    • Sendinblue Integration
    • Weglot Integration
    • API
      • Webhooks
      • Storefront
  • Settings
    • General
    • App activation
    • Plan & Billing
      • Account Suspension
      • List of plans
      • Refund Policy
      • Supported currencies
    • Team access
    • Live Testing
  • FAQ
    • Limitations
    • Phone Support
    • Why is Beans better than the other options?
    • What will my customers see?
    • Can I reach an engineer to talk about technical issues?
    • POS Support
    • Security
    • Terms of Service
    • Privacy Policy
    • GDPR
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  1. rewards
  2. FAQ

Loyalty points calculation

How are points computed for an order? How do taxes, shipping cost, and discounts affect points earned?

When you activate the loyalty rule, members of the rewards program will earn points for each purchase. Points are calculated based on the order subtotal amount. This represents the value of the order after all discount codes have been applied. It is exclusive of taxes and shipping costs that are applied at checkout. However, it is important to note that taxes included in the product's price will not be deducted. Therefore the following statements are correct:

  • Customers do not earn points for shipping costs. Shipping costs do not affect how many points customers earn for a purchase.

  • Discounts applied at checkout decrease the amount of points customers earn for a purchase.

  • Taxes applied at checkout do not affect how many points customers earn for a purchase.

  • Taxes included in the product price increase the amount of points customers earn for a purchase.

Example

A customer has a cart value of $90. They redeem a $15 coupon code at checkout and are charged $30 in taxes and $20 in shipping costs. This customer will only earn points for $90 - $15 = $75.

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Last updated 2 years ago

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