# Loyalty points calculation When you activate the loyalty rule, members of the rewards program will earn points for each purchase. Points are calculated based on the order subtotal amount. This represents the value of the order after all discount codes have been applied. It is exclusive of taxes and shipping costs that are applied at checkout. However, it is important to note that taxes included in the product's price will not be deducted. Therefore the following statements are correct: * Customers do not earn points for shipping costs. Shipping costs do not affect how many points customers earn for a purchase. * Discounts applied at checkout decrease the amount of points customers earn for a purchase. * Taxes applied at checkout do not affect how many points customers earn for a purchase. * Taxes included in the product price increase the amount of points customers earn for a purchase. #### Example A customer has a cart value of $90. They redeem a $15 coupon code at checkout and are charged $30 in taxes and $20 in shipping costs. This customer will only earn points for $90 - $15 = $75. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.trybeans.com/liana/faq/loyalty-points-calculation.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.