> For the complete documentation index, see [llms.txt](https://help.trybeans.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.trybeans.com/foxx/rules/balance-reminder.md).

# Loyalty ▸ Balance reminder

This email is sent to customers to remind them about their points balance and encourage them to place new orders using their rewards. Customers will receive reminders about their points balance once this rule is activated. You can also set the frequency you want the reminder to be sent.

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