# Loyalty ▸ Welcome

This email is sent to new customers who join your rewards program to help them get started and understand how to earn and redeem their points. Once the rule is activated, customers will receive a welcome email when they join the rewards program.

![](/files/GGliEIohfNJQ3l8ANfgY)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.trybeans.com/foxx/rules/welcome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.